Microsoft Teams Rooms vs Zoom Rooms: what’s the right fit for your meeting spaces?
Let’s be honest — video calls aren’t going anywhere.
Whether your team is in the office, at home, or split across sites, your meeting rooms need to support everyone equally. That’s where dedicated setups like Microsoft Teams Rooms and Zoom Rooms come in.
At Insight Visual, we’ve been designing and installing AV systems for over 30 years, and one question we hear often is:
“Should we go with Teams Rooms or Zoom Rooms?”
It’s a fair question, and while there’s no one-size-fits-all answer, we’ve put together some guidance to help you make a more confident decision.
So, what’s the difference?
Both Teams Rooms and Zoom Rooms are designed to bring your chosen video platform into a physical space — complete with displays, microphones, speakers, a touch panel for easy joining, and sometimes room scheduling panels too.
The aim is to walk into a room, tap a screen, and the meeting just works. Simple as that.
But behind the scenes, there are some important differences.
Teams Rooms vs Zoom Rooms: What to consider
🧩 What do you already use?
If your business is already set up with Microsoft 365, a Teams Room will fit right in as your calendars, invites, and content sharing will work straight away.
If you rely on Zoom for external calls, webinars, or Zoom Phone, a Zoom Room might feel more natural.
🔗 Integration ecosystems
Both Microsoft Teams Rooms and Zoom Rooms go beyond just video calls — they tie into larger ecosystems that support your day-to-day workflows. Teams Rooms fit seamlessly with the broader Microsoft 365 suite, including OneDrive for file storage, SharePoint for collaboration, Outlook for calendar and email, and Planner for task management. This makes it easy to keep everything connected if your organisation already relies on Microsoft tools.
Zoom Rooms integrate well with a wide range of popular third-party apps outside Microsoft, such as Slack for team messaging, Google Workspace for email and documents, and Salesforce for customer relationship management. This flexibility can be a big advantage if your organisation uses a mix of tools or relies heavily on cloud-based, non-Microsoft platforms.
It's not about which platform is better — it's about what your team is already comfortable with.
🖥️ Hardware options (and limitations)
Not all hardware works equally well on both platforms, and some devices are tied to a specific system. Here’s a quick overview of some of the brands we use:
Logitech — certified for both Teams and Zoom
Poly — works with both, but some models are platform-specific
Neat — Zoom-first, but now has Teams-certified devices too
DTEN — Zoom-native, but now has Teams-certified devices too
Yealink — offers separate kits for Teams and Zoom
Crestron — supports both; good for larger or automated spaces
Some systems come with preloaded software that locks them into a platform, so it's worth deciding before you invest.
We work with all of these and can help you find the right match for your space and budget.
📱 User experience
Both platforms are easy to use and support things like one-touch join, content sharing, and auto-framing cameras.
Teams Rooms tend to suit more structured, Microsoft-heavy organisations.
Zoom Rooms feel slightly more flexible and are great if you host lots of external or creative sessions.
🔐 Security and compliance
Teams is often preferred by organisations with strict security policies — Microsoft’s compliance credentials are well established.
Zoom has made big improvements in this area too and now offers features like SSO and end-to-end encryption.
💸 Cost and licensing (UK)
Licensing is an area where organisations sometimes get caught out. Here’s the current official pricing:
Microsoft Teams Rooms
Basic — Free, up to 25 rooms per tenant. Covers standard meeting join, scheduling and content sharing, but lacks advanced features and does not support room panels.
Pro — £30.80 per room/month (annual billing). Adds advanced layouts (front row, dual screen), AI-powered features, remote management and analytics. A pro licence also covers a room scheduling panel in that same room.
Panels — If you’re only deploying a scheduling panel (and not a full Teams Room), you can license it separately with a Teams Shared Device licence at lower cost.
Zoom Rooms
£39 ex VAT per room per month. Includes the full Zoom Rooms feature set, plus Scheduling Display and Digital Signage at no extra cost.
A note on hardware: many manufacturers produce Teams or Zoom versions of the same device. Be sure to choose platform-specific SKUs to stay within certification and support.
Which one should you go for?
If you use Microsoft 365 across the business - use Teams Rooms
If you rely on Zoom for most meetings or webinars - use Zoom Rooms
If you want to keep your hardware options open, you can use brands such as Logitech or Poly
Still not sure? That’s perfectly normal. Most clients benefit from a chat before making any big decisions.
As an AV integrator, we’re platform agnostic and we’re not here to push one over the other. We’ll just help you find what fits your team, your rooms, and your goals. And we’ll install it properly, so it actually works the way it should.
If you're weighing up Teams vs Zoom, or you're planning a new space, we’re happy to talk it through.